Privacy Policy for LongTimer

Category: Legal, Privacy and Data

Effective date: June 12, 2026 This Privacy Policy explains how LongTimer handles information when you use the LongTimer iOS app, the Apple Watch app, widgets, complications, and related support servic...

Why does the widget show “No active timers”?

Category: Apple Watch, Widgets and Complications

This message usually means that LongTimer currently has no active timer data available for the widget. Possible reasons include no running timers, recently ended timers, outdated widget data, disabled...

Terms of Use for LongTimer

Category: Legal, Privacy and Data

Effective date: June 12, 2026 These Terms of Use explain the rules and important limitations that apply when you use the LongTimer iOS app, the LongTimer Apple Watch app, widgets, complications, Premi...

How do I contact LongTimer support?

Category: Support and Troubleshooting

Support is provided through the LongTimer ticket system at longtimer.totalidea.com. Please use the ticket system for all support requests so your issue can be tracked and handled properly. Support is ...

Why does the widget not update every second?

Category: Apple Watch, Widgets and Complications

iOS widgets are not the same as an open app screen. They are refreshed by the system at intervals chosen by iOS. LongTimer can request updates and provide current data, but iOS decides when the widget...

Do timers continue when the app is closed?

Category: Notifications and Reliability

Yes. Timers are based on their target time, not on the app staying open in the foreground. You do not need to keep LongTimer visible for a timer to continue. However, iOS controls background activity ...