Privacy Policy for LongTimer

Effective date: June 12, 2026

This Privacy Policy explains how LongTimer handles information when you use the LongTimer iOS app, the Apple Watch app, widgets, complications, and related support services.

Short version: LongTimer is designed to keep your timer data on your devices whenever possible. LongTimer does not sell personal data, does not use advertising tracking, and does not require a LongTimer user account. Some functions rely on Apple services, Firebase Remote Config, Firebase Crashlytics, App Store purchases, notifications, widgets, Apple Watch synchronization, iCloud where enabled, and the LongTimer support system.

1. Controller and contact

The provider and data controller for LongTimer is:

Totalidea Software GmbH
Am Holzwickeder Bach 13
59439 Holzwickede
Germany

Managing Director: Stefan Kuske
Register court: Amtsgericht Hamm, HRB 10679
VAT ID: DE215371796

Support for LongTimer is available through the LongTimer support website.

Privacy contact: impressum (at) totalidea.com

2. Scope of this Privacy Policy

This Privacy Policy applies to the LongTimer iOS app, the LongTimer Apple Watch app, LongTimer widgets and complications, and the LongTimer support website and support tickets where applicable.

This Privacy Policy does not replace Apple’s own privacy information for iOS, iCloud, the App Store, Apple Watch, notifications, widgets, diagnostics, or other Apple services. It also does not replace Google’s privacy and data processing information for Firebase services.

3. Data processed by LongTimer

LongTimer may store information needed to provide the app’s core functions, for example timer titles, durations, start times, end times, remaining times, timer colors, categories, template selections, display settings, history and archive entries, and settings related to notifications, widgets, Apple Watch display, templates and Premium status.

This information is primarily stored locally on your device. If iCloud synchronization or Apple system synchronization is enabled, some of this information may also be stored or synchronized through Apple services under your Apple ID and Apple’s terms and privacy policies.

LongTimer may schedule local notifications so that you can be alerted when a timer ends or needs attention. Notification delivery can depend on Apple system settings such as notification permissions, Focus mode, Apple Watch notification routing, device power state and system background behavior.

To show active timers on Apple Watch, widgets or complications, LongTimer may prepare small timer snapshots or status information for display by iOS and watchOS. These systems may cache or refresh information according to Apple’s own rules and timing.

If LongTimer offers Premium features, purchases and subscriptions are processed by Apple through the App Store. LongTimer does not receive your full payment card details. LongTimer may store or receive information necessary to determine whether Premium features are active.

LongTimer uses Firebase Remote Config, a Google/Firebase service, to remotely configure certain app behavior, feature flags, settings, availability of features, rollout behavior or display-related options without requiring a new app version for every small configuration change. Firebase Remote Config may process technical identifiers such as Firebase installation IDs in order to select and return configuration values to app installations. LongTimer does not use Firebase Remote Config to store confidential user content such as timer titles, personal notes, payment data, passwords or private messages.

LongTimer uses Firebase Crashlytics, a Google/Firebase crash reporting service, to detect, analyze and fix crashes and stability problems. Crash reports may include technical information such as Crashlytics installation UUIDs, Firebase installation IDs, crash traces, stack traces, error information, device model, operating system version, app version, build information and technical runtime information needed to understand and fix the crash. Crashlytics data is used only to improve app reliability, diagnose errors, prioritize fixes and understand whether a crash affects many users. LongTimer does not use Crashlytics for advertising tracking.

If you contact LongTimer support, the support system may process the information you provide, such as your name or email address, your message, screenshots or attachments, technical details you include, and server log information generated by the support website.

4. Purposes of processing

LongTimer processes data only for purposes related to the app, stability, configuration and support, including creating and managing timers, providing notifications, widgets, Apple Watch display and complications, saving app settings, enabling or checking Premium features, configuring app behavior through Firebase Remote Config, detecting and fixing crashes through Firebase Crashlytics, answering support requests, improving reliability and preventing misuse.

5. Legal bases under the GDPR

Where the General Data Protection Regulation applies, the legal bases may include performance of a contract, consent, legitimate interests and legal obligations.

6. Sharing of data and service providers

LongTimer does not sell your personal data and does not use your data for advertising tracking.

Data may be processed by or shared with third parties only where necessary for app operation, purchases, synchronization, crash analysis, support or legal compliance. This may include Apple, Google/Firebase, RevenueCat if used, hosting and support providers, authorities or legal advisors.

7. Data retention

Timer data and app settings are retained on your device for as long as you keep them in the app. You can delete timers, history or archive entries using the app’s available functions. If data is synchronized through iCloud, deletion behavior may also depend on Apple’s iCloud synchronization and backup mechanisms.

Firebase Crashlytics and Firebase Remote Config data are retained according to Google/Firebase’s retention rules.

Support tickets are retained for as long as needed to handle the request, document the support process and protect against misuse. Please insert your intended fixed retention period before publication.

Server logs for the support website are retained only as long as needed for security, troubleshooting and hosting operation. Support tickets are deleted or anonymised after 24 months; server logs after 30 days.

8. International transfers

Depending on your location and the services involved, data may be processed in countries outside your country of residence. This may apply in particular to Apple services, Google/Firebase services, RevenueCat, hosting providers or support infrastructure. Where required, appropriate safeguards should be used by the respective provider.

9. Your rights

Depending on your location and applicable law, you may have rights regarding your personal data, including the right to request access, correction, deletion, restriction of processing, objection to processing, data portability, withdrawal of consent, and the right to lodge a complaint with a competent data protection authority.

To exercise your rights, contact LongTimer support using the contact option listed above. Please note that some data may be stored only locally on your device or in your personal iCloud account. In such cases, LongTimer may not be able to access or delete that data remotely.

10. Children

LongTimer is not specifically directed at children. If you are below the age required in your country to use digital services independently, please use LongTimer only with permission from a parent or legal guardian.

11. Security

LongTimer uses reasonable technical and organizational measures to protect data processed by the app and support system. No app, device, cloud service or website can be guaranteed to be completely secure.

12. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time, for example when LongTimer adds new features, changes support infrastructure or uses additional services. The current version will be made available through the LongTimer support website or within the app where applicable.

13. Contact